The image below shows an example of this. Gandalf, Alan27. - edited The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. 15-01-2019 Smart Setup has moved on some firmware versions from the Home to the Status page. Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more You should see a box similar to the one shown below. If you want to connect to SAGEMCOM [email protected] 3890 V3 for the first time you will need to know the default SAGEMCOM [email protected] 3890 V3 password. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. The micro filter has a broadband socket for the hub and a phone socket for your landline. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. Im going to get a hub 6 for the same issues with the rubbish plusnet router. BT started charging for non returned Smarthubs in December 2019 NOT 2018. Update - 7th May 2021: BT have issued a new statement: veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. Unsurprisingly, we've called this gizmoSmart Scan. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. Choose Both if your router has that option. It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. But you do have the option to leave the bands synchronised. on Can you help by posting a screenshot of your advanced wireless page? 4. And save settings by pressing "Apply" button. Important! From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Perhaps Im due an update, well see. obsolete genetics seeds Arrives by Fri, Jan 27 Buy Samsung QN75QN90BAFXZA 75-inch Neo QLED 4K Smart TV with Samsung HW-Q700B 3.1.2ch Soundbar and Subwoofer with Dolby Atmos (2022) at Walmart.com HDR10+ is the latest and most advanced High Dynamic Range technology. 25-08-2022 25-08-2022 Channels However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. Port Forwarding for Call of Duty: Black Ops IIII. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? Lets take a look at the legacy BT routers that are still capable of getting you online. If your devices or power adapters appear damaged, stop using them immediately. How do you turn off wifi? Page 2 You can add and manage these easiest way to get help . The setting procedure for the Smarthub and Smarthub 2 are the same. Can you help me or direct me to step by step instructions please? Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. Press theRescanbutton to make it scan again. Only change it if you're having connection problems with your device. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. Mattwilf, smallblueplanet. We think that forwarding a port should be easy. If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. Let's take a look at the legacy BT routers that are still capable of getting you online. I've just noticed an error. This way you can seamlessly swap between the two. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. 25-08-2022 While the size and premise remains much the same as the. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. You may need toset up your devices again. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. 25-08-2022 Its a case of trying both and using the best. 12-04-2021 In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. on I could insert the PlusNet name in front of the -5 which gives me split bands but I can't remove the -5. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. So everything started working perfectly. 20h41. In the Protocol dropdown box, select the protocol type of the ports you are forwarding. 20h33. The default setting is to merge the two together so you see only one network name. Phil Wilkinson-Jones | October 27th, 2021. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! As I said though, there isnt that option or Id have chosen it! None - anyone can connect to your wireless network without entering a password. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. 7:09 PM It is mains powered and requires a mains socket nearby. Log in to your BT Smart Hub 2 router. BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. Thanks again for sharing the results of what must have been a great deal of hard work! 9:33 PM. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. How do I restrict the wireless devices that can connect to my Hub? The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Don't try to open your devices or power adapters. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Summary of Contents for BT Smart Hub 2. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it). Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. To find out how to use it, just click on the dropdown for your Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. No packaging or docs so don't know anything about it aside from these posts thanks. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. 03:02 PM Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. New replies are no longer allowed. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. The lights on your Hub will come on green means its getting ready, this may take a few minutes. You'll find access controls for your Smart Hub 2 in the My BT app. To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. A regular mistake made is to plug the DSL cable in before instructed. Dust with a soft dry cloth; don't use water or solvent. Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. I've just acquired a Hub6/Smarthub from eBay. Click on the Hub gateway IP address shown and change the '1' to a '0'. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. Thanks I think you've just saved me 100! Did you go through this step? Open Port Checker is the only online port checking tool that has Guaranteed Results. Thanks Baldrick1 for your advice and the steps to go through. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) Security type Set the security level for your Hub's wireless connection -. If you've changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, If this is the first time you've opened the Hub Manager, you'll be asked to change your password. 22h35, on Opening Ports for Splitgate using Your Router. Theres no need to worry though, as its a pretty simple process. Web admin interface of the BT Smart Hub 2 router. You can see it but I only see a yellow triangle. on ipconfig /release If the username or password did not work check out our Default BT Router Passwords page. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. Or follow our Static IP Address guides to setup a static IP address. Do not get discouraged. If you are worried about security then simply add a couple more characters to your password. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Then press the power button on the back of the Hub. 05:37 PM. 2 - Activate the DHCP on Pi-hole Note that the admin password will not change and it will revert to the original settings after a Factory Reset. BT support Smarthubs even though they are connected to Plusnet, so firmware updates are still automatically applied. 12:42 PM When the image is approved you will see where I was trying to change it. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). Click on either of those tabs and you'll be asked to enter the router's admin password. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. Save. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. California Residents: Prop 65 WARNING. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. WPA-Auto - if you're having problems connecting older devices. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. This is called opening a port or port forwarding. Then prompt your device to connect to the Hub. But to get back to default settings, I had to do a factory reset! The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. on This website uses cookies to give you the best experience. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. I only use one, static IP. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? Youll need to enable the Bridging feature. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. The biggest difference between these packages is what speeds you can expect. When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. - edited Next, connect the mains plug together (it comes in two parts). The light on the left of the Hub will flash blue. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. The work to change this especially on Linux is horrendous. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? Our guide How to Reset a Router can help you with that. 15-01-2019 Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. How do I use my Smart Hub as a modem only? Not anymore. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. 16-01-2019 08:50 AM. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). I still don't know why I don't have the option NOT to split the bands but this works for me anyway. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. Then enter the highest number of that range into the External Ports End box. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. Channels Your Smart Hub automatically scans for the best wireless channel. Thank You). So I set the router back to Mode 1 and the Sonos stayed connected and works fine. They're now called Wi-Fi controls. Yes. This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. 22h11, on Presumed I was suppose to do the same. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. How do I use BT access controls (Wi-Fi Controls)? That sort of money would buy you a very good third party router, with cash to spare. Wireless mode The default mode here is Mode 1. It should appear as soon as you connect to the Hub and open a browser. (If I have helped you in any way please click the thumbs up. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. How do I change my Smart Hub's wireless settings? Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. Then click on Advanced Settings. Our software does everything that you need to forward a port. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Don't let poor connections slow you down. 25-08-2022 Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. It seems that it was only for the first connection that it needed to be in mode 3. Using the BT Hub Manager If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. This will open the Hub Manager, Enter the admin password. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Above is an example of what a web browser address bar looks like.
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bt smart hub 2 advanced settings